AI & INNOVATION - Create. Group
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AI & INNOVATION

Our in-house creative and tech councils are focused on understanding the rapidly changing digital space to drive value for our partners.

AI & INNOVATION

INTRO

We build AI solutions that deliver measurable outcomes, stronger visibility, sharper customer experiences, faster operations, and new pathways to growth. Every engagement is structured around a defined business objective, responsible implementation, and commercial impact. The result is AI that functions as a core capability, not an experiment.

SERVICES

AI SEARCH VISIBILITY

We help brands increase their visibility in AI-generated search results through Generative Engine Optimisation (GEO). We audit how platforms like ChatGPT, Perplexity, Google AI Overviews, DeepSeek and Gemini currently perceive and represent your brand, track visibility across thousands of prompts, and build structured optimisation programmes to improve citation rates and brand positioning.

AI CHATBOTS & ASSISTANTS

We design and develop AI chatbots and virtual assistants that enhance lead qualification, streamline customer communication, and improve access to information. To ensure accuracy and consistency, we ground AI responses in approved brand content across both customer-facing and internal use cases. Our approach also incorporates human review and integration with existing platforms, allowing teams to retain oversight while benefiting from the speed and efficiency of automation.

AI CONTENT PRODUCTION

We enable brands to scale content with greater speed, consistency, and flexibility across channels. Guided by strategy, editorial judgement, and experience design expertise, we create clear, purposeful content aligned with the broader brand experience while improving delivery speed, strengthening governance, and increasing workflow efficiency.

CUSTOM AI WORKFLOWS

We create AI workflows and intelligent agents that surface insights, accelerate decisions, and create operational capacity across document processing, lead handling, approvals, reporting, and internal knowledge retrieval. Every solution is scoped against a specific operational bottleneck or opportunity, with success measured in time saved, error reduction, or throughput improvement. Each workflow is built around how your team actually works, with human-in-the-loop checkpoints, integration into existing platforms, and clear escalation paths.

DUBAI AI SEAL

Create. Group has received the Dubai AI Seal, with verification under the programme, in recognition of our work with the Dubai Department of Economy and Tourism. The Dubai AI Seal is administered by the Dubai Centre for Artificial Intelligence under the Dubai Future Foundation.

PARTNERSHIP

PARTNERSHIP

We are a Peec.ai agency partner, using the platform to monitor, measure, and improve how brands appear in AI-generated search results. Peec.ai provides the tracking infrastructure that powers our GEO service, enabling us to measure brand visibility, citation rates, and answer positioning across ChatGPT, Perplexity, Google AI Overviews, and Gemini. GEO recommendations are grounded in live data from real prompt tracking, updated continuously.

Our Advantage

Next Project

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  • SOCIAL MANAGEMENT
  • PERFORMANCE
  • EVENTS COVERAGE
  • CONTENT PRODUCTION
  • LISTENING

Meraas

Our team's collaboration with Meraas set out to transform Dubai's urban and real estate landscape by building a strong vision and brand dedicated to excellence, luxury, elegance and artistry, within Dubai's competitive and highly dynamic real estate industry, through crafting stories and building rich human-centric narratives.

  • SOCIAL MANAGEMENT
  • CONTENT PRODUCTION
  • PERFORMANCE
  • CAMPAIGNS
  • CONTENT ADAPTATION
  • Digital Experience

Saadiyat Cultural District

Saadiyat Cultural District, home to iconic institutions like Louvre Abu Dhabi, needed a digital presence that could match its real-world prestige.

  • SOCIAL MANAGEMENT
  • PERFORMANCE
  • EVENTS COVERAGE
  • CONTENT PRODUCTION
  • LISTENING

ZAYED SUSTAINABILITY PRIZE

Redefining the Zayed Sustainability Prize as a global catalyst for sustainable development, fostering a vibrant community of environmental innovators and amplifying their transformative impact through strategic digital engagement.

Discover more of our projects

View All Projects

Frequently Asked Questions (FAQ)

Get answers to common questions about our AI-led solutions and how we integrate intelligence into marketing workflows.

How can AI improve campaign management and marketing efficiency?

AI-assisted workflows typically reduce content production cycle times by 60-80% when paired with structured editorial governance and quality gates. The greatest efficiency gains come in content production, reporting, lead handling, and campaign operations.

Do you build custom AI products and tools, or only AI-led marketing solutions?

We do both. In addition to AI-led marketing and communications solutions, Create. Group can support custom AI tools, assistants, and workflow systems tailored to specific operational or customer-facing needs.

Can AI content production scale output without compromising quality?

Yes, when it is managed correctly. Our approach combines AI-assisted production with editorial direction, brand governance, review processes, and quality assurance so businesses can scale content across websites, campaigns, landing pages, and social media while maintaining consistency and usefulness.

How do you integrate AI into existing marketing or content operations?

Integration starts with understanding the current workflow, identifying where AI adds practical value, and defining the roles of people, systems, and approvals. We then connect tools, content sources, and automation logic into a structured process that supports adoption, control, and measurable performance. Our DET SME Hub workflow, covering transcription, translation, script generation, video and audio production, is one example of full operational integration.

Do you support Arabic and English AI content and localization?

Yes. Our regional experience in the GCC supports AI solutions that work across both Arabic and English, with attention to localization, audience behavior, tone, and market relevance. This helps ensure that AI output is not only efficient, but also culturally and commercially appropriate.

How do you measure the success of an AI engagement?

Success is measured against the business objective behind the solution. For GEO engagements, that means tracking AI citation rates, brand answer positioning, and visibility trends across thousands of prompts. For one client, we achieved a 275% increase in visibility for a key strategic topic within eight weeks. For AI platforms and content production, metrics include production speed (10x improvement on the DET SME Hub), quality pass rates (99.99% on the same project), engagement, and contribution to conversion and growth.

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